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Manage Users



Grant access and permissions to multiple account users (e.g., co-workers, employees and contractors) for a variety of functions in your Rank Ranger account including managing rank tracking campaigns, client dashboards, white label PDF reports, profiles and/or links.  The number of users allowed per account is dependent upon the package you subscribe to, if you need to add more users, please contact customer service.

When you create additional user accounts, they are in essence sub-users of your account and you need to specify which permissions you want to grant to each user. These sub-users must be issued unique usernames (e.g., the account should not have a sub-user with the same username as the account owner).

Best Practice: We recommend creating an individual sub-user for every person who is granted access to the account rather than creating team logins. Creating individual users will prevent the possibility of a person changing the team password without informing other team members and thus interfering with their ability to log in. 

Users can personalize settings by updating contact details and adding an avatar, but most importantly, providing each user with a login enables personalized email notifications.  When an authorized user logs in and accesses the Email Notifications screen, they are able to create notifications that will be sent to their email address. If everyone uses the account default login, email notifications are only sent to the account default email address.

For client access to reports we recommend granting secure access to a Client Dashboard branded with your logo.

Manage Sub-users
 

Add New User or Edit Existing User

 
Add New User Access the Manage Sub-users screen:
  • Hover over the account icon in the upper right corner.
  • Select Manage Users.
  • Click the Add User button or click the Edit icon to modify a user's record.
Manage account users Enter or Change User Details:
  • Enter the user's full name.
  • Assign a unique Login Username and Password.
  • Enter the user's email address
  • Enter the user's phone number.
  • Enter Notes (optional)
  • When logged in, the user can upload an avatar (optional):
    Format: JPG, GIF, or PNG 
    File size limit: 100KB 
    File resolution: 80 (h) x 80 (w) pixels
Select user permissions Select Common Access Permissions:
  • Account Settings grants the user complete administrative access over the account's packages, details, email, password, logo, and invoices.
  • Manage Users allows the user to add, edit and delete sub-users.
  • Manage Contacts (Service Providers, Link Suppliers. etc.) allows the user to add and modify account contacts (accessible in the Campaigns tab).
  • Export Contacts allows the user to export Contacts data in CSV or Excel format.
  • Manage Profiles allows the user to create, edit and delete profiles.
  • Manage Tags allows users to define and manage Tag Groups.
  • Manage White Label PDF Reports allows the user to add, edit and delete automated PDF reports.
  • Utilities allows users to access the utilities located in the Add-ons section, including import and export tools, API Console, Top Keyword Rank Positions tool, Language Translation tools and more.
Set Link Access permissions Select Link Management User Permissions:  (Account links are visible for all users)
  • View Link Reports allows the user to view link status reports.
  • Manage Account Links allows the user to add, edit and delete account link campaigns. By default a user can only manage his own links, select this option to grant the user permission to manage all of the links in the account.
  • View Management Reports allows the user to view user, supplier and profile summaries, plus expense reports.
  • Export Links  allows user to export Link data in CSV or Excel format.
Set Campaign permissions Select Campaign Permissions:
  • View Reports allows the user to view and edit settings of all reports in the Reports section of Rank Ranger.
  • Manage Campaigns allows the user to Create, Edit & Delete campaigns (URLs, keywords, search engines, 3rd party integration and Client Dashboards, and for Enterprise accounts: Portfolio Baseline and Brand URLs).

Select the Campaigns to apply these settings to:

  • By checking a campaign name, you are giving the user permission to view reports and/or manage campaigns based on your selections above.
  • Click the Save button.

 Note: follow this same procedure to make changes to / or delete the User's Details in the future by clicking the Edit or Delete button in the Action column beside his or her name.



User Login

 

At the bottom of the Manage Users screen you'll find a Login URL, that contains your account user name. Sharing this link with of your Users will automatically populate the Account Login Name in the Team Member login screen.

sub-user login

Sub-Users need 3 pieces of information to log into your Rank Ranger account:
1. Your Company login name
2. Their Username
3. Their Password

Click the Team Member tab on the login screen and enter your credentials.

Team Member Login




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