You can connect your campaign to your Call Tracking Metrics account if you'd like to include their analytics data for integration into your Rank Ranger reports including Call Tracking Metrics Overview
and Call Tracking Calls Detail
reports, as well as Insight Graphs, Metric Widgets, and white label dashboards.
Integrate Call Tracking Metrics with Rank Ranger
- Open Account Settings > Authorized Connections
- Click the Add Connection button to expand the option list.
- Click the Call Tracking Metrics button.
Authenticate your Call Tracking Metrics Connection
Enter your Call Tracking Metrics API Access Key
and Secret Key
and click the Add
To obtain your API Access Key and Secret Key:
- Log into your Call Tracking Metrics account
- Go to Account Settings
- Your access key, secret key and account ID are located in the API Integration section
Name the Call Tracking Metrics Connection
Enter a Connection Name (optional) that will make it easy for users to identify the account it corresponds to and click the Update button.
Open the Campaign Settings
(gear) icon corresponding to the campaign you want to connect to an Call Tracking Metrics account.
In the left menu click Connect > Other Integrations
In the Call Tracking Metrics
section of the screen, select an authorized API Connection Name
and click the Connect
Select the Call Tracking Metrics Account
After connecting the campaign to a Call Tracking Metrics API, select the Call Tracking Metrics account
that is associated with the rank tracking campaign, and click the Connect
A success message displays and the Connect button is replaced by links to graphs and widgets, and an option to disconnect the campaign from the integrated data.
Create Graphs using Call Tracking Metrics Data
After successful connection to a Rank Ranger campaign, you can use the Insight Graph
and Single Metric Widgets
to display and analyze a variety of Call Tracking Metrics data:
- Total Calls
- Total Callers
- Average Ring Time
- Average Talk Time
- Average Call Duration
The following graphs and report can be added to white label Marketing Dashboards
, Client Dashboards
and automated PDF Reports
to share with management and clients.
In this example, CallTrackingMetrics data is displayed in an Insight Graph.
Single Metric Widgets
In this example, CallTrackingMetrics are displayed in a group of Single Metric Widgets.
CallTrackingMetrics Overview Report
The Call Tracking Metrics report (in Reports > Other Integrations) includes an overview of inbound call statistics, a graph detailing the total number of calls by day and number of unique callers, calls by source and number of new and repeat callers. Learn more about report customization options...